Apple Interactive Care
Communication tips and FAQ'S

Communication Tips and Frequently Asked Questions

Do you know enough about your loved one’s disease/diagnosis?

*Ask doctors/nurses for more information.

*Research the disease specific website.

(ie: Alzheimer’s Association, American Heart Association, American Diabetes Association)

*Look into local disease specific support groups.

Who is available to assist you?

*Ask family and friends to help for specific tasks. (ie: pick child up after practice, dinner on Thursday night, sit with mom on Tuesday at the hospital, let the dogs out on Saturday)

*Ask a neighbor to help with house related tasks. (pick up paper if left out, check porch for packages, remind if garage door is open)

*Ask religious institution if they have any volunteer programs and social worker on staff.

*Look into available social services (ie: Meals on Wheels, DART on call)

If possible and appropriate,ask your loved one what they want and need.

*Are they socially isolated? Do they need visitors, mental stimulation?

*What tasks are most difficult? (Bill paying, meal preparation, errands, appointment management, medication management, home upkeep, bathing, etc)

If not appropriate to ask loved one, take notice of the above concerns. When you visit, is loved one’s clothes dirty, is there spoiled food in the refrigerator, are there pills on the floor, is mail stacked up in piles, is the house a mess, etc.

If you are the primary caregiver, do you have access (HIPAA release) to loved ones’ medical information?

*Make sure your loved one has current legal documents and advance directives. (HIPAA release, POA’s, will, etc)

*Discuss your loved one’s desires for their future when they are clear headed, preferably before any health crisis.

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